Shipping Policy

1. Shipping Information

1.1. General Policy: Doula MaMa Rice LLC is committed to providing reliable and efficient shipping services to our customers. This Shipping Policy outlines important information about our shipping procedures.

2. Order Processing Time

2.1. Processing Time: Orders are typically processed within 3 business days after payment confirmation. Processing times may vary during peak seasons.

3. Shipping Rates and Options

3.1. Shipping Rates: Shipping rates are calculated at checkout based on the weight and destination of the order.

3.2. Shipping Options: We offer the following shipping options:

• Standard Shipping: Estimated delivery within 3 - 5 business days.

• Expedited Shipping: Estimated delivery within 1 - 3 business days.

4. Shipping Destinations

4.1. Domestic Shipping: We currently offer shipping to all states.

4.2. International Shipping: International shipping is available. Please note that customers are responsible for any customs duties or taxes imposed by their respective countries.

5. Order Tracking

5.1. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by entering the provided tracking number on our website or the carrier's website.

6. Shipping Delays

6.1. Unforeseen Delays: While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or other factors may affect delivery times. We appreciate your understanding in such situations.

7. Delivery Issues

7.1. Address Accuracy: It is the customer's responsibility to provide accurate shipping information. We are not responsible for delays or non-delivery due to incorrect addresses.

7.2. Lost or Stolen Packages: In the event of a lost or stolen package, please contact us immediately. We will work with the shipping carrier to resolve the issue.

8. Contact Information

If you have any questions about our Shipping Policy, please contact us at info@doulamamarice.com.